Felicitas Gonzales, MD

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Location:
MedFirst Primary Care at Thousand Oaks
16088 San Pedro Ave.
Suite 115
San Antonio, TX 78232
Phone: 210-200-6745

Hours:
8:00 AM – 5:00 PM, M, T, W, F
11:00 AM – 7:00 PM, Thursdays

Patient Satisfaction Survey

Overall Satisfaction
4.4 out of 5
477 Ratings
131 Comments

Education

  • Family Medicine Residency, Henry Ford Hospital, Detroit, Mich.
  • Family Medicine Chief Resident, Henry Ford Hospital, Detroit, Mich.
  • Doctor of Medicine, Wayne State University School of Medicine, Detroit, Mich.
  • Bachelor of Science Degree, Wayne State University Detroit, Mich.
  • Member of American Academy of Family Physicians

Languages

  • English
  • Spanish

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.4
Provider showed concern
4.6
Friendliness/courtesy of CP
4.6
CP spoke using clear language
4.4
Provider explained things clearly
4.4
Provider included you in decisions
4.4
Patients' confidence in CP
4.3
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Nov 28, 2021
I have already recommended and will continue recommending of the quality services they provide
Nov 28, 2021
Every clean with protection to others
Nov 28, 2021
The provider took her time and check on my mother my concern for her. Took her time and explain everything to me step-by-step on my mother situation.
Nov 28, 2021
The great service she provide my mom on taking her time with her.
Nov 28, 2021
The staff was on top off everything
Nov 28, 2021
Great customer service
Nov 24, 2021
All nice people
Nov 24, 2021
Not much of a wait at all before seeing provider.
Nov 24, 2021
Great provider and staff!
Nov 23, 2021
Have always had excellent services and care at Medfirst clinic
Nov 23, 2021
Doctor Gonzales is an excellent representative of BPN. She is a great doctor
Nov 23, 2021
Everyone from doctor to receptionist are excellent, friendly, and courteous.
Nov 23, 2021
Dr. Felicitas Gonzales is very efficient and does not waste your time.
Nov 23, 2021
My appointment was for 8:15. I was finished at 9:00. That seems reasonable.
Nov 23, 2021
All in all, this was a good visit. The person who did the preliminary work (weight, blood pressure, etc.) was pleasant and efficient. The receptionist was pleasant. The man who did the blood work was OK but could have been friendlier.
Nov 18, 2021
I'm going to miss this Doctor now that I move. I thank Dr. Gonzales for always being so kind.
Nov 18, 2021
The system improved from last time, everything was faster.
Nov 12, 2021
Good
Nov 12, 2021
Good
Nov 12, 2021
Good
Nov 12, 2021
Good
Nov 12, 2021
Good
Nov 12, 2021
Good experience
Nov 12, 2021
Like always the nurses are very good, polite and give you a lot of attention.
Nov 12, 2021
Everything is very good and all personal are very good, but to get in contact with the Office is very hard.
Nov 11, 2021
Extremely careful
Nov 11, 2021
Dr G is wonderful always so helpful and caring
Nov 11, 2021
Awesome nurse assistant
Nov 11, 2021
Great timing
Nov 11, 2021
Always so helpful and courteous
Nov 11, 2021
I had to wait 20 minutes after scheduled time but was informed that they were having computer problems. I don't mind the wait if I am informed of a problem or emergency that has come up.
Nov 11, 2021
Good experience.
Nov 11, 2021
Good experience.
Nov 11, 2021
Good experience.
Nov 11, 2021
Good experience.
Nov 11, 2021
Good experience.
Nov 11, 2021
It was a good experience. Thank you.
Nov 8, 2021
Doctor provided a very kind treatment given the circumstances. She was understanding and kind. I very much appreciate your attention.
Nov 5, 2021
The room was clean, and fresh, hands were washed appropriately, and sanitized.
Nov 5, 2021
Very thorough, very professional, very knowledgeable, and caring about my disease.
Nov 5, 2021
Dr. Gonzales is the best!
Nov 5, 2021
She was very professional, and appeared quite thorough.
Nov 1, 2021
Excellent
Oct 31, 2021
Mostly good except for the assistant
Oct 31, 2021
Good
Oct 31, 2021
Excellent
Oct 30, 2021
I felt as though I had to insist that my issues were reviewed as the appointment was ending. Once we did review, I felt Dr Gonzalez addressed each one, considering more work up is needed
Oct 29, 2021
No comments, everything is fine
Oct 29, 2021
The Dra is very professional and friendly
Oct 29, 2021
I had no problems with the nurse everything was fine.
Oct 29, 2021
The wait is reasonable
Oct 27, 2021
They are nice
Oct 27, 2021
Dr Gonzalez's demeanor was professional and thorough. I like her
Oct 27, 2021
What ever asked that quickly answer to at me .
Oct 27, 2021
Check in very good that on time and very kind all employees .
Oct 25, 2021
I would consider this method again. My experience went great. Nice to be able to keep sick people out of the Doctors office. Dr answered all my questers
Oct 23, 2021
Good experience talked about all my concerns and made sure I had all my meds and refills
Oct 21, 2021
Staff was very friendly and Dr. Is thorough and has a good bedside manner.
Oct 21, 2021
I wasn't able to get my labs done. I have to go other lab. It's inconvenient.
Oct 19, 2021
I really like dr. Gonzales
Oct 19, 2021
I really like the staff here. Very pleasant and helpful.
Oct 17, 2021
Staff had me go to lab early to eliminate delay as the tech would be going to lunch.
Oct 14, 2021
Super Very good
Oct 14, 2021
Dr. Gonsalez is super efficient .
Oct 14, 2021
Very well Dr. Gonsalez I love your attention.
Oct 14, 2021
Very good attention
Oct 9, 2021
Very courteous reception
Oct 6, 2021
I am very pleased with Dr Gonzalez and her staff
Oct 6, 2021
No problems
Oct 6, 2021
All good experience no problems.
Oct 6, 2021
Friendly kind good at their job
Oct 6, 2021
Good visitDr. Gonzales Is a good person and knows her job
Oct 6, 2021
Good visit people friendly
Sep 24, 2021
Excellent staff and doctor
Sep 23, 2021
Everything went well
Sep 23, 2021
Very friendly
Sep 21, 2021
Everyone was very helpful and polite
Sep 20, 2021
Very courteous n helpful
Sep 20, 2021
They are very helpful
Sep 20, 2021
Very polite staff
Sep 20, 2021
Doctor Gonzales takes care of me. She like my second wife, she gets on me when my sugars are high and gives a pat on the back when they low. A1C was 6.7
Sep 20, 2021
They remember me, if I hurt my foot last time I was there. They will ask how is the foot doing now.
Sep 14, 2021
Adequate
Sep 14, 2021
Proper care.
Sep 14, 2021
I received instructions from the appointment process.
Sep 14, 2021
I was properly attended
Sep 12, 2021
This is an extremely unusual time for patients and all care givers. I expect things will correct themselves as the current batch of viruses are better managed.
Sep 12, 2021
I have always felt very comfortable with the competence and concern shown by my doctor. She is an exceptionally pleasant person as well.
Sep 12, 2021
Very pleasant.
Sep 12, 2021
No bad experience. Everyone seemed able, concerned, and helpful.
Sep 12, 2021
Difficult to contact anyone anytime except at the appointment. They are all very attentive and competent there.
Sep 6, 2021
Dr listened to all my concerns and gave me worthwhile Information. She took time to hear all my concerns
Sep 6, 2021
Very timely visit
Sep 6, 2021
Visit went very well
Sep 6, 2021
She got all my requests right on
Sep 6, 2021
Very friendly and attentive nurse
Sep 6, 2021
I would like to have appointments on Saturdays
Sep 6, 2021
Review my concerns
Sep 6, 2021
Everyone was smiling, kind, courteous and really professional. They even joked around with me and made me laugh and that really made me feel comfortable. Thank you very much .
Sep 5, 2021
Dr Gonzales was very helpful in giving me the right medicine for my illness
Sep 3, 2021
1 nurse was assisting medical staff
Sep 2, 2021
The staff is always alert to provide top service.
Sep 2, 2021
Jamie is a very kind person.
Sep 2, 2021
The clinic is always very busy. That's good.
Sep 2, 2021
Jamie is a very kind person.
Sep 2, 2021
Never go to dr but few I have gone to always left me upset due to poor service. This is first time I have ever actually walked out more than satisfied. This is now my Doctor
Sep 2, 2021
Nothing but good report. Amie was excellent
Sep 2, 2021
Again I was prepared to walk out if I didn't like the service n very surprised how courteous n concerned staff was
Sep 2, 2021
This is best experience I have ever had in a doctors office
Aug 30, 2021
Thorough and quick. Very happy with her
Aug 30, 2021
Listened well to my concern and showed a great understanding of the issue.
Aug 30, 2021
Long wait time sitting in the waiting room to be called for exam
Aug 30, 2021
Satisfied with care.
Aug 25, 2021
I arrived right on time. They got me in within a few minutes after arriving
Aug 13, 2021
All good
Aug 13, 2021
All good
Aug 13, 2021
All good
Aug 13, 2021
Everyone was nice
Aug 13, 2021
My dr is very good takes the time to listen
Aug 12, 2021
Dr.Felecitas Gozales talked with me and helped me with a worry I had.
Aug 10, 2021
Super
Aug 10, 2021
Super
Aug 10, 2021
Super
Aug 10, 2021
Great
Aug 10, 2021
Great
Aug 10, 2021
Great
Aug 6, 2021
All a good experience.
Aug 6, 2021
No complains.
Aug 6, 2021
Good experience from beginning to end.
Aug 6, 2021
No complaints at all. Melissa was very pleasant & professional. Pleasant experience.
Aug 6, 2021
Nothing to say but it was a good visit. No complains at all.