Felicitas Gonzales, MD

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Location

MedFirst Primary Care at Thousand Oaks
16088 San Pedro Ave.
Suite 115
San Antonio, TX 78232
Phone: 210-200-6745

Hours:
8:00 AM – 5:00 PM, M, T, W, F
11:00 AM – 7:00 PM, Thursdays

Patient Satisfaction Survey

Overall Satisfaction
4.4 out of 5
462 Ratings
305 Comments

Education

  • Family Medicine Residency, Henry Ford Hospital, Detroit, Mich.
  • Family Medicine Chief Resident, Henry Ford Hospital, Detroit, Mich.
  • Doctor of Medicine, Wayne State University School of Medicine, Detroit, Mich.
  • Bachelor of Science Degree, Wayne State University Detroit, Mich.
  • Member of American Academy of Family Physicians

Languages

  • English
  • Spanish

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.3
Provider showed concern
4.5
Friendliness/courtesy of CP
4.3
Provider explained things clearly
4.5
CP spoke using clear language
4.3
Provider included you in decisions
4.3
Patients' confidence in CP
4.2
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
May 21, 2022
Dr. Gonzalez and her staff are always kind and respectful. She takes time to listen to concerns and I never feel rushed during a visit.
May 20, 2022
Love the staff
May 19, 2022
None
May 19, 2022
None
May 19, 2022
None
May 19, 2022
None
May 18, 2022
There were no delays
May 18, 2022
I do not know how long I spent in the waiting room or exam room. I arrived early and did not watch the clock. My wait in the exam room was not excessive.
May 17, 2022
Welcoming staff and atmosphere
May 14, 2022
Very nice
May 14, 2022
Fastest dr visit I've had
May 14, 2022
Everyone was very nice. Moved quickly
May 12, 2022
I enjoy being at this office, and being with this set of personnel, and always with Dr. G.
May 12, 2022
They are always doing their best.
May 12, 2022
Dr. Gonzales is as always the best. She's very proficient at doing everything she does for me.
May 12, 2022
The young lady was knowledgeable, professional, and friendly.
May 12, 2022
The whole process took less than an hour, and I'm very chatty.
May 12, 2022
Everyone in Office was wonderful
May 12, 2022
The tele-visit went smoothly and Dr. Gonzales was helpful.
May 10, 2022
They made my appointment at 9.15 am I woke up at 9 got there at 9:30, that's why I had to wait so long
May 9, 2022
There great,
May 9, 2022
Very professional,,at all aspects of staff
May 9, 2022
Im very pleased,happy,my doctor cares about my health issues,needs,and takes times to listen,i really like that
May 9, 2022
They show much concern And caring
May 9, 2022
Staff gets there patience in and out at a very good speed,
May 9, 2022
Very polite,very helpful,very professional,,
May 6, 2022
Good service and nice staff
May 2, 2022
As always, Dr. Gonzales was Friendly,professional.
May 2, 2022
Answered all questions asked. Attentive and professional.
May 2, 2022
Friendly and professional staff.
May 1, 2022
Great
May 1, 2022
Love it
May 1, 2022
Good
May 1, 2022
Great
May 1, 2022
Good
May 1, 2022
Very good
Apr 30, 2022
I did not observe anyone wash their hands in the exam room.
Apr 30, 2022
Everyone was friendly.
Apr 26, 2022
Very pleased!
Apr 26, 2022
Wonderful, pleasant and sincere.
Apr 20, 2022
Love the people and place just can't get a hold of anyone at the office when I have questions
Apr 18, 2022
Communication between the front and back of the house was lacking. The individuals were great
Apr 18, 2022
I waited in the exam room for more than 30 minutes. It would have been nice to know there was going to be a delay
Apr 15, 2022
Glad to have Dr. Felicitas Gonzales as my main medical doctor. Also glad the Clinic administers my hormone shots.
Apr 14, 2022
Kinda long, but not really in a hurry
Apr 14, 2022
Overall, good
Apr 11, 2022
Very good doctor did more examinations than my previous doctor
Apr 11, 2022
Assistant was great she answered all my questions
Apr 11, 2022
Everything was great
Apr 11, 2022
Everything was good
Apr 6, 2022
Good visit
Apr 6, 2022
No problems
Apr 6, 2022
Doctor Gonzales is a very kind and thoughtful doctor and I trust her advice. On the other hand I must take good care of myself to make my health care work.
Apr 6, 2022
No one likes to go to doctor appointments but experience was good.
Apr 6, 2022
Visit went very well
Apr 6, 2022
No problems staff very friendly
Apr 3, 2022
Very knowledgeable and extremely gentle
Apr 2, 2022
Everything went well with my visits.
Apr 2, 2022
Never left the room until I was satisfied with my care.
Apr 2, 2022
No bad experiences. She always took time to listen to my concerns.
Apr 2, 2022
All were were the same
Apr 2, 2022
staff have always been attentive and helpful.
Mar 31, 2022
Good
Mar 31, 2022
Good
Mar 31, 2022
Good
Mar 31, 2022
Good
Mar 31, 2022
Good
Mar 24, 2022
I have recommended several neighbors to this clinic....it is around the corner from our homes and therefore, very convenient!
Mar 23, 2022
Although the office is approximately 15 miles from my residence, Great staff, very pleased with Dr. Gonzalez makes it a pleasant visit.
Mar 21, 2022
I've been a patient of dr Gonzalez for over 3 years - it's always been pleasant visits
Mar 19, 2022
Great
Mar 19, 2022
Great
Mar 18, 2022
Friendly
Mar 18, 2022
Pleasant staff. I was running about 5 minutes late due to traffic accident and staff was very sweet.
Mar 16, 2022
Very nice and polite
Mar 16, 2022
I didn't like checking in on line. Some if us older folks are not tech savvy and have trouble with checking in on line
Mar 16, 2022
Super friendly
Mar 16, 2022
The getting through & scheduling could be better, but checkin and after was awesome!
Mar 16, 2022
Very nice, easy to talk to
Mar 16, 2022
All seemed safe
Mar 14, 2022
I would definitely recommend this practice to others, and have done so.
Mar 14, 2022
Everything went well, I have no complaints at all. The staff knew what they were doing, were finally and professional.
Mar 14, 2022
Dr Gonzales is EXCELLENT! She listens intently, is courteous and professional.
Mar 14, 2022
She was cordial and professional- no problems
Mar 14, 2022
No problems at all
Mar 14, 2022
Everything went well.
Mar 13, 2022
Physician was very attentive and MA was very welcoming and cheerful.
Mar 10, 2022
If I would recommend the clinic
Mar 10, 2022
Everything is fine
Mar 10, 2022
Very satisfied with the treatment I was given by everyone in the clinic
Mar 10, 2022
All very well
Mar 10, 2022
The desk clerks helped me make my medical history very friendly and in Spanish. I am very satisfied
Mar 10, 2022
Very good
Mar 4, 2022
Dr Felicitas Gonzales is an excellent physician.
Mar 4, 2022
I love Dr González. She is very polite, courteous, and pay good attention to you. She always explains me the importance of any treatment.
Mar 4, 2022
All of them are always very concern about our safety. They always keep their mask, their IDs visible,etc. Pay good attention to everything you are telling them.
Mar 4, 2022
To make an appointment sometime is pretty difficult. Most of the time you can do it almost quick. For the contrary. Once you get to the Dr's Office all personal are very polite.
Mar 4, 2022
I like them, because they show you how much important are you for them.
Feb 26, 2022
Listen to me carefully and provide me with information and took good care of the patient.
Feb 26, 2022
Very Clean area, friendly and polite staff.
Feb 25, 2022
It would be nice if you were open after 5 or on weekends.
Feb 24, 2022
One of the office staff could be friendlier but overall it has improved from 2 years ago
Feb 21, 2022
Everyone always treats me teal good.
Feb 19, 2022
Above, I've stated all which is essential,
Feb 17, 2022
She recognized that I needed emergent care and sent me off to ER. In meantime, she kept me informed of referral she mentioned in office and f/u appt
Feb 14, 2022
Online schedule did not work, via phone call was easy
Feb 7, 2022
Needed refill of Rx's and the office scheduled a tele-appointment within minutes. Thanks so much!
Jan 30, 2022
I had recommended this clinic to my neighbors. They enrolled, went twice, then left for another doctor.Both husband and wife liked the doctor but an office staffer ( IDK which one) , was rude at each visit. This has happened to me also. This time, a new receptionist ( at least new to me) was very friendly and professional.
Jan 28, 2022
Visit seemed rushed. She is an excellent doctor.
Jan 26, 2022
Ok
Jan 26, 2022
Doctor Gonzales is a very caring physician.
Jan 26, 2022
Easy to communicate with doctor.
Jan 23, 2022
Dr Gonzales is very easy to talk to. She listens
Jan 22, 2022
Good
Jan 22, 2022
Good
Jan 22, 2022
Good
Jan 20, 2022
None
Jan 20, 2022
Very smooth.
Jan 18, 2022
Was called to go to exam room exactly at my appt time
Jan 18, 2022
I love my doctor and how well this facility is ran
Jan 18, 2022
Yes,as professional as this staff is I always mention this office to many people,,i recommend it highly
Jan 18, 2022
Very professional staff
Jan 18, 2022
Dr. Gonzales is a great, very caring,understanding, helpful,and very professional as my Doctor,,
Jan 18, 2022
Very professional
Jan 18, 2022
Very fast progress
Jan 18, 2022
Great staff,very nice very professional
Jan 15, 2022
Good
Jan 14, 2022
Everything was great
Jan 11, 2022
I always recommend Dr Gonzales. I've been seeing g her for 5 years.
Jan 11, 2022
Dr Gonzales is a wonderful doctor.
Jan 11, 2022
I'm always early because I ride the bus. So I never wait past my appt time.
Jan 11, 2022
I was early so I actually got in early. The staff is ALWAYS very friendly and professional. That's why I made sure that Dr Gonzales took this insurance when I change it. I had changed my insurance and didn't think to check last time. I ended up with a doctor I don't like. It was extremely important to me to be sure she took Humana.
Jan 11, 2022
Thank you.
Jan 11, 2022
I love this office the Dr an staff
Jan 11, 2022
All masked up
Jan 11, 2022
Good Zach was nice & I appreciate that he has been there as a floater' for 3 yrs
Jan 11, 2022
Very quick & complete
Jan 11, 2022
Good experience Dr F Gonzales has seen me the past 4 years & I appreciate that she is still there
Jan 11, 2022
Good care once I went inside
Jan 11, 2022
Once at office great care
Jan 11, 2022
Once in office good but had a problem getting an appointment
Jan 10, 2022
No bad experience
Jan 10, 2022
Have always been happy with my visits
Jan 8, 2022
Dr. Gonzalez is great. Really nice, attentive and informative. I live in Schertz but I am willing to travel to this location because of Dr. Gonzalez
Jan 5, 2022
Medical staff very professional and kind.
Jan 4, 2022
I was only there for a refill of my meds
Dec 20, 2021
The girls in the front office know me and put up with me. They go out of their way to take care of me.
Dec 19, 2021
Good experience
Dec 19, 2021
Good experience
Dec 19, 2021
Good experience
Dec 19, 2021
Good experience
Dec 19, 2021
Good experience
Dec 19, 2021
Good experience
Dec 18, 2021
She made me feel comfortable with the questions I had.
Dec 18, 2021
Yes. Love it
Dec 18, 2021
Very helpful
Dec 18, 2021
It's was great !!
Dec 16, 2021
Great professional service
Dec 16, 2021
Great staff
Dec 16, 2021
Thanks
Dec 16, 2021
I registered online and completed the pre visit documents where I updated my information. Very helpful site which made my visit very smooth.
Dec 16, 2021
I love my Doctor she is amazing and her staff very professional.
Dec 12, 2021
Caring patient and good advice . Very pleased with medical attention.
Dec 8, 2021
Excellent
Dec 8, 2021
Excellent
Dec 8, 2021
Excellent
Dec 8, 2021
Excellent
Dec 8, 2021
Excellent
Dec 8, 2021
Excellent
Dec 1, 2021
Good.
Dec 1, 2021
Good.
Dec 1, 2021
I have been a patient for several years and am totally satisfied with the care and services.
Dec 1, 2021
Good.
Dec 1, 2021
Staff was friendly and helpful. Dr Gonzales was thorough and clear, and we talked about the things that concerned me. She had some helpful insights.
Nov 28, 2021
I have already recommended and will continue recommending of the quality services they provide
Nov 28, 2021
Every clean with protection to others
Nov 28, 2021
The provider took her time and check on my mother my concern for her. Took her time and explain everything to me step-by-step on my mother situation.
Nov 28, 2021
The great service she provide my mom on taking her time with her.
Nov 28, 2021
The staff was on top off everything
Nov 28, 2021
Great customer service
Nov 24, 2021
All nice people
Nov 24, 2021
Not much of a wait at all before seeing provider.
Nov 24, 2021
Great provider and staff!
Nov 23, 2021
Have always had excellent services and care at Medfirst clinic
Nov 23, 2021
Doctor Gonzales is an excellent representative of BPN. She is a great doctor
Nov 23, 2021
Everyone from doctor to receptionist are excellent, friendly, and courteous.
Nov 23, 2021
Dr. Felicitas Gonzales is very efficient and does not waste your time.
Nov 23, 2021
My appointment was for 8:15. I was finished at 9:00. That seems reasonable.
Nov 23, 2021
All in all, this was a good visit. The person who did the preliminary work (weight, blood pressure, etc.) was pleasant and efficient. The receptionist was pleasant. The man who did the blood work was OK but could have been friendlier.
Nov 18, 2021
I'm going to miss this Doctor now that I move. I thank Dr. Gonzales for always being so kind.
Nov 18, 2021
The system improved from last time, everything was faster.
Nov 12, 2021
Good
Nov 12, 2021
Good
Nov 12, 2021
Good
Nov 12, 2021
Good
Nov 12, 2021
Good
Nov 12, 2021
Good experience
Nov 12, 2021
Like always the nurses are very good, polite and give you a lot of attention.
Nov 12, 2021
Everything is very good and all personal are very good, but to get in contact with the Office is very hard.
Nov 11, 2021
Extremely careful
Nov 11, 2021
Dr G is wonderful always so helpful and caring
Nov 11, 2021
Awesome nurse assistant
Nov 11, 2021
Great timing
Nov 11, 2021
Always so helpful and courteous
Nov 11, 2021
I had to wait 20 minutes after scheduled time but was informed that they were having computer problems. I don't mind the wait if I am informed of a problem or emergency that has come up.
Nov 11, 2021
Good experience.
Nov 11, 2021
Good experience.
Nov 11, 2021
Good experience.
Nov 11, 2021
Good experience.
Nov 11, 2021
Good experience.
Nov 11, 2021
It was a good experience. Thank you.
Nov 8, 2021
Doctor provided a very kind treatment given the circumstances. She was understanding and kind. I very much appreciate your attention.
Nov 5, 2021
The room was clean, and fresh, hands were washed appropriately, and sanitized.
Nov 5, 2021
Very thorough, very professional, very knowledgeable, and caring about my disease.
Nov 5, 2021
Dr. Gonzales is the best!
Nov 5, 2021
She was very professional, and appeared quite thorough.
Nov 1, 2021
Excellent
Oct 31, 2021
Mostly good except for the assistant
Oct 31, 2021
Good
Oct 31, 2021
Excellent
Oct 30, 2021
I felt as though I had to insist that my issues were reviewed as the appointment was ending. Once we did review, I felt Dr Gonzalez addressed each one, considering more work up is needed
Oct 29, 2021
No comments, everything is fine
Oct 29, 2021
The Dra is very professional and friendly
Oct 29, 2021
I had no problems with the nurse everything was fine.
Oct 29, 2021
The wait is reasonable
Oct 27, 2021
They are nice
Oct 27, 2021
Dr Gonzalez's demeanor was professional and thorough. I like her
Oct 27, 2021
What ever asked that quickly answer to at me .
Oct 27, 2021
Check in very good that on time and very kind all employees .
Oct 25, 2021
I would consider this method again. My experience went great. Nice to be able to keep sick people out of the Doctors office. Dr answered all my questers
Oct 23, 2021
Good experience talked about all my concerns and made sure I had all my meds and refills
Oct 21, 2021
Staff was very friendly and Dr. Is thorough and has a good bedside manner.
Oct 21, 2021
I wasn't able to get my labs done. I have to go other lab. It's inconvenient.
Oct 19, 2021
I really like dr. Gonzales
Oct 19, 2021
I really like the staff here. Very pleasant and helpful.
Oct 17, 2021
Staff had me go to lab early to eliminate delay as the tech would be going to lunch.
Oct 14, 2021
Super Very good
Oct 14, 2021
Dr. Gonsalez is super efficient .
Oct 14, 2021
Very well Dr. Gonsalez I love your attention.
Oct 14, 2021
Very good attention
Oct 9, 2021
Very courteous reception
Oct 6, 2021
I am very pleased with Dr Gonzalez and her staff
Oct 6, 2021
No problems
Oct 6, 2021
All good experience no problems.
Oct 6, 2021
Friendly kind good at their job
Oct 6, 2021
Good visitDr. Gonzales Is a good person and knows her job
Oct 6, 2021
Good visit people friendly
Sep 24, 2021
Excellent staff and doctor
Sep 23, 2021
Everything went well
Sep 23, 2021
Very friendly
Sep 21, 2021
Everyone was very helpful and polite
Sep 20, 2021
Very courteous n helpful
Sep 20, 2021
They are very helpful
Sep 20, 2021
Very polite staff
Sep 20, 2021
Doctor Gonzales takes care of me. She like my second wife, she gets on me when my sugars are high and gives a pat on the back when they low. A1C was 6.7
Sep 20, 2021
They remember me, if I hurt my foot last time I was there. They will ask how is the foot doing now.
Sep 14, 2021
Adequate
Sep 14, 2021
Proper care.
Sep 14, 2021
I received instructions from the appointment process.
Sep 14, 2021
I was properly attended
Sep 12, 2021
This is an extremely unusual time for patients and all care givers. I expect things will correct themselves as the current batch of viruses are better managed.
Sep 12, 2021
I have always felt very comfortable with the competence and concern shown by my doctor. She is an exceptionally pleasant person as well.
Sep 12, 2021
Very pleasant.
Sep 12, 2021
No bad experience. Everyone seemed able, concerned, and helpful.
Sep 12, 2021
Difficult to contact anyone anytime except at the appointment. They are all very attentive and competent there.
Sep 6, 2021
Dr listened to all my concerns and gave me worthwhile Information. She took time to hear all my concerns
Sep 6, 2021
Very timely visit
Sep 6, 2021
Visit went very well
Sep 6, 2021
She got all my requests right on
Sep 6, 2021
Very friendly and attentive nurse
Sep 6, 2021
I would like to have appointments on Saturdays
Sep 6, 2021
Review my concerns
Sep 6, 2021
Everyone was smiling, kind, courteous and really professional. They even joked around with me and made me laugh and that really made me feel comfortable. Thank you very much .
Sep 5, 2021
Dr Gonzales was very helpful in giving me the right medicine for my illness
Sep 3, 2021
1 nurse was assisting medical staff
Sep 2, 2021
The staff is always alert to provide top service.
Sep 2, 2021
Jamie is a very kind person.
Sep 2, 2021
The clinic is always very busy. That's good.
Sep 2, 2021
Jamie is a very kind person.
Sep 2, 2021
Never go to dr but few I have gone to always left me upset due to poor service. This is first time I have ever actually walked out more than satisfied. This is now my Doctor
Sep 2, 2021
Nothing but good report. Amie was excellent
Sep 2, 2021
Again I was prepared to walk out if I didn't like the service n very surprised how courteous n concerned staff was
Sep 2, 2021
This is best experience I have ever had in a doctors office
Aug 30, 2021
Thorough and quick. Very happy with her
Aug 30, 2021
Listened well to my concern and showed a great understanding of the issue.
Aug 30, 2021
Long wait time sitting in the waiting room to be called for exam
Aug 30, 2021
Satisfied with care.
Aug 25, 2021
I arrived right on time. They got me in within a few minutes after arriving
Aug 13, 2021
All good
Aug 13, 2021
All good
Aug 13, 2021
All good
Aug 13, 2021
Everyone was nice
Aug 13, 2021
My dr is very good takes the time to listen
Aug 12, 2021
Dr.Felecitas Gozales talked with me and helped me with a worry I had.
Aug 10, 2021
Super
Aug 10, 2021
Super
Aug 10, 2021
Super
Aug 10, 2021
Great
Aug 10, 2021
Great
Aug 10, 2021
Great
Aug 6, 2021
All a good experience.
Aug 6, 2021
No complains.
Aug 6, 2021
Good experience from beginning to end.
Aug 6, 2021
No complaints at all. Melissa was very pleasant & professional. Pleasant experience.
Aug 6, 2021
Nothing to say but it was a good visit. No complains at all.