Felicitas Gonzales, MD

4.3

★★★★★

Provider showed concern

4.5

★★★★★

Friendliness/courtesy of CP

4.3

★★★★★

Provider explained things clearly

4.5

★★★★★

CP spoke using clear language

4.3

★★★★★

Provider included you in decisions

4.3

★★★★★

Patients' confidence in CP

4.2

★★★★★

Likelihood of recommending this provider

★★★★★

May 21, 2022

Dr. Gonzalez and her staff are always kind and respectful. She takes time to listen to concerns and I never feel rushed during a visit.

★★★★★

May 20, 2022

Love the staff

★★★★★

May 19, 2022

None

★★★★★

May 19, 2022

None

★★★★★

May 19, 2022

None

★★★★★

May 19, 2022

None

★★★★★

May 18, 2022

There were no delays

★★★★★

May 18, 2022

I do not know how long I spent in the waiting room or exam room. I arrived early and did not watch the clock. My wait in the exam room was not excessive.

★★★★★

May 17, 2022

Welcoming staff and atmosphere

★★★★★

May 14, 2022

Very nice

★★★★★

May 14, 2022

Fastest dr visit I've had

★★★★★

May 14, 2022

Everyone was very nice. Moved quickly

★★★★★

May 12, 2022

I enjoy being at this office, and being with this set of personnel, and always with Dr. G.

★★★★★

May 12, 2022

They are always doing their best.

★★★★★

May 12, 2022

Dr. Gonzales is as always the best. She's very proficient at doing everything she does for me.

★★★★★

May 12, 2022

The young lady was knowledgeable, professional, and friendly.

★★★★★

May 12, 2022

The whole process took less than an hour, and I'm very chatty.

★★★★★

May 12, 2022

Everyone in Office was wonderful

★★★★★

May 12, 2022

The tele-visit went smoothly and Dr. Gonzales was helpful.

★★★★★

May 10, 2022

They made my appointment at 9.15 am I woke up at 9 got there at 9:30, that's why I had to wait so long

★★★★★

May 9, 2022

There great,

★★★★★

May 9, 2022

Very professional,,at all aspects of staff

★★★★★

May 9, 2022

Im very pleased,happy,my doctor cares about my health issues,needs,and takes times to listen,i really like that

★★★★★

May 9, 2022

They show much concern And caring

★★★★★

May 9, 2022

Staff gets there patience in and out at a very good speed,

★★★★★

May 9, 2022

Very polite,very helpful,very professional,,

★★★★★

May 6, 2022

Good service and nice staff

★★★★★

May 2, 2022

As always, Dr. Gonzales was Friendly,professional.

★★★★★

May 2, 2022

Answered all questions asked. Attentive and professional.

★★★★★

May 2, 2022

Friendly and professional staff.

★★★★★

May 1, 2022

Great

★★★★★

May 1, 2022

Love it

★★★★★

May 1, 2022

Good

★★★★★

May 1, 2022

Great

★★★★★

May 1, 2022

Good

★★★★★

May 1, 2022

Very good

★★★★★

Apr 30, 2022

I did not observe anyone wash their hands in the exam room.

★★★★★

Apr 30, 2022

Everyone was friendly.

★★★★★

Apr 26, 2022

Very pleased!

★★★★★

Apr 26, 2022

Wonderful, pleasant and sincere.

★★★★★

Apr 20, 2022

Love the people and place just can't get a hold of anyone at the office when I have questions

★★★★★

Apr 18, 2022

Communication between the front and back of the house was lacking. The individuals were great

★★★★★

Apr 18, 2022

I waited in the exam room for more than 30 minutes. It would have been nice to know there was going to be a delay

★★★★★

Apr 15, 2022

Glad to have Dr. Felicitas Gonzales as my main medical doctor. Also glad the Clinic administers my hormone shots.

★★★★★

Apr 14, 2022

Kinda long, but not really in a hurry

★★★★★

Apr 14, 2022

Overall, good

★★★★★

Apr 11, 2022

Very good doctor did more examinations than my previous doctor

★★★★★

Apr 11, 2022

Assistant was great she answered all my questions

★★★★★

Apr 11, 2022

Everything was great

★★★★★

Apr 11, 2022

Everything was good

★★★★★

Apr 6, 2022

Good visit

★★★★★

Apr 6, 2022

No problems

★★★★★

Apr 6, 2022

Doctor Gonzales is a very kind and thoughtful doctor and I trust her advice. On the other hand I must take good care of myself to make my health care work.

★★★★★

Apr 6, 2022

No one likes to go to doctor appointments but experience was good.

★★★★★

Apr 6, 2022

Visit went very well

★★★★★

Apr 6, 2022

No problems staff very friendly

★★★★★

Apr 3, 2022

Very knowledgeable and extremely gentle

★★★★★

Apr 2, 2022

Everything went well with my visits.

★★★★★

Apr 2, 2022

Never left the room until I was satisfied with my care.

★★★★★

Apr 2, 2022

No bad experiences. She always took time to listen to my concerns.

★★★★★

Apr 2, 2022

All were were the same

★★★★★

Apr 2, 2022

staff have always been attentive and helpful.

★★★★★

Mar 31, 2022

Good

★★★★★

Mar 31, 2022

Good

★★★★★

Mar 31, 2022

Good

★★★★★

Mar 31, 2022

Good

★★★★★

Mar 31, 2022

Good

★★★★★

Mar 24, 2022

I have recommended several neighbors to this clinic....it is around the corner from our homes and therefore, very convenient!

★★★★★

Mar 23, 2022

Although the office is approximately 15 miles from my residence, Great staff, very pleased with Dr. Gonzalez makes it a pleasant visit.

★★★★★

Mar 21, 2022

I've been a patient of dr Gonzalez for over 3 years - it's always been pleasant visits

★★★★★

Mar 19, 2022

Great

★★★★★

Mar 19, 2022

Great

★★★★★

Mar 18, 2022

Friendly

★★★★★

Mar 18, 2022

Pleasant staff. I was running about 5 minutes late due to traffic accident and staff was very sweet.

★★★★★

Mar 16, 2022

Very nice and polite

★★★★★

Mar 16, 2022

I didn't like checking in on line. Some if us older folks are not tech savvy and have trouble with checking in on line

★★★★★

Mar 16, 2022

Super friendly

★★★★★

Mar 16, 2022

The getting through & scheduling could be better, but checkin and after was awesome!

★★★★★

Mar 16, 2022

Very nice, easy to talk to

★★★★★

Mar 16, 2022

All seemed safe

★★★★★

Mar 14, 2022

I would definitely recommend this practice to others, and have done so.

★★★★★

Mar 14, 2022

Everything went well, I have no complaints at all. The staff knew what they were doing, were finally and professional.

★★★★★

Mar 14, 2022

Dr Gonzales is EXCELLENT! She listens intently, is courteous and professional.

★★★★★

Mar 14, 2022

She was cordial and professional- no problems

★★★★★

Mar 14, 2022

No problems at all

★★★★★

Mar 14, 2022

Everything went well.

★★★★★

Mar 13, 2022

Physician was very attentive and MA was very welcoming and cheerful.

★★★★★

Mar 10, 2022

If I would recommend the clinic

★★★★★

Mar 10, 2022

Everything is fine

★★★★★

Mar 10, 2022

Very satisfied with the treatment I was given by everyone in the clinic

★★★★★

Mar 10, 2022

All very well

★★★★★

Mar 10, 2022

The desk clerks helped me make my medical history very friendly and in Spanish. I am very satisfied

★★★★★

Mar 10, 2022

Very good

★★★★★

Mar 4, 2022

Dr Felicitas Gonzales is an excellent physician.

★★★★★

Mar 4, 2022

I love Dr González. She is very polite, courteous, and pay good attention to you. She always explains me the importance of any treatment.

★★★★★

Mar 4, 2022

All of them are always very concern about our safety. They always keep their mask, their IDs visible,etc. Pay good attention to everything you are telling them.

★★★★★

Mar 4, 2022

To make an appointment sometime is pretty difficult. Most of the time you can do it almost quick. For the contrary. Once you get to the Dr's Office all personal are very polite.

★★★★★

Mar 4, 2022

I like them, because they show you how much important are you for them.

★★★★★

Feb 26, 2022

Listen to me carefully and provide me with information and took good care of the patient.

★★★★★

Feb 26, 2022

Very Clean area, friendly and polite staff.

★★★★★

Feb 25, 2022

It would be nice if you were open after 5 or on weekends.

★★★★★

Feb 24, 2022

One of the office staff could be friendlier but overall it has improved from 2 years ago

★★★★★

Feb 21, 2022

Everyone always treats me teal good.

★★★★★

Feb 19, 2022

Above, I've stated all which is essential,

★★★★★

Feb 17, 2022

She recognized that I needed emergent care and sent me off to ER. In meantime, she kept me informed of referral she mentioned in office and f/u appt

★★★★★

Feb 14, 2022

Online schedule did not work, via phone call was easy

★★★★★

Feb 7, 2022

Needed refill of Rx's and the office scheduled a tele-appointment within minutes. Thanks so much!

★★★★★

Jan 30, 2022

I had recommended this clinic to my neighbors. They enrolled, went twice, then left for another doctor.Both husband and wife liked the doctor but an office staffer ( IDK which one) , was rude at each visit. This has happened to me also. This time, a new receptionist ( at least new to me) was very friendly and professional.

★★★★★

Jan 28, 2022

Visit seemed rushed. She is an excellent doctor.

★★★★★

Jan 26, 2022

★★★★★

Jan 26, 2022

Doctor Gonzales is a very caring physician.

★★★★★

Jan 26, 2022

Easy to communicate with doctor.

★★★★★

Jan 23, 2022

Dr Gonzales is very easy to talk to. She listens

★★★★★

Jan 22, 2022

Good

★★★★★

Jan 22, 2022

Good

★★★★★

Jan 22, 2022

Good

★★★★★

Jan 20, 2022

None

★★★★★

Jan 20, 2022

Very smooth.

★★★★★

Jan 18, 2022

Was called to go to exam room exactly at my appt time

★★★★★

Jan 18, 2022

I love my doctor and how well this facility is ran

★★★★★

Jan 18, 2022

Yes,as professional as this staff is I always mention this office to many people,,i recommend it highly

★★★★★

Jan 18, 2022

Very professional staff

★★★★★

Jan 18, 2022

Dr. Gonzales is a great, very caring,understanding, helpful,and very professional as my Doctor,,

★★★★★

Jan 18, 2022

Very professional

★★★★★

Jan 18, 2022

Very fast progress

★★★★★

Jan 18, 2022

Great staff,very nice very professional

★★★★★

Jan 15, 2022

Good

★★★★★

Jan 14, 2022

Everything was great

★★★★★

Jan 11, 2022

I always recommend Dr Gonzales. I've been seeing g her for 5 years.

★★★★★

Jan 11, 2022

Dr Gonzales is a wonderful doctor.

★★★★★

Jan 11, 2022

I'm always early because I ride the bus. So I never wait past my appt time.

★★★★★

Jan 11, 2022

I was early so I actually got in early. The staff is ALWAYS very friendly and professional. That's why I made sure that Dr Gonzales took this insurance when I change it. I had changed my insurance and didn't think to check last time. I ended up with a doctor I don't like. It was extremely important to me to be sure she took Humana.

★★★★★

Jan 11, 2022

Thank you.

★★★★★

Jan 11, 2022

I love this office the Dr an staff

★★★★★

Jan 11, 2022

All masked up

★★★★★

Jan 11, 2022

Good Zach was nice & I appreciate that he has been there as a floater' for 3 yrs

★★★★★

Jan 11, 2022

Very quick & complete

★★★★★

Jan 11, 2022

Good experience Dr F Gonzales has seen me the past 4 years & I appreciate that she is still there

★★★★★

Jan 11, 2022

Good care once I went inside

★★★★★

Jan 11, 2022

Once at office great care

★★★★★

Jan 11, 2022

Once in office good but had a problem getting an appointment

★★★★★

Jan 10, 2022

No bad experience

★★★★★

Jan 10, 2022

Have always been happy with my visits

★★★★★

Jan 8, 2022

Dr. Gonzalez is great. Really nice, attentive and informative. I live in Schertz but I am willing to travel to this location because of Dr. Gonzalez

★★★★★

Jan 5, 2022

Medical staff very professional and kind.

★★★★★

Jan 4, 2022

I was only there for a refill of my meds

★★★★★

Dec 20, 2021

The girls in the front office know me and put up with me. They go out of their way to take care of me.

★★★★★

Dec 19, 2021

Good experience

★★★★★

Dec 19, 2021

Good experience

★★★★★

Dec 19, 2021

Good experience

★★★★★

Dec 19, 2021

Good experience

★★★★★

Dec 19, 2021

Good experience

★★★★★

Dec 19, 2021

Good experience

★★★★★

Dec 18, 2021

She made me feel comfortable with the questions I had.

★★★★★

Dec 18, 2021

Yes. Love it

★★★★★

Dec 18, 2021

Very helpful

★★★★★

Dec 18, 2021

It's was great !!

★★★★★

Dec 16, 2021

Great professional service

★★★★★

Dec 16, 2021

Great staff

★★★★★

Dec 16, 2021

Thanks

★★★★★

Dec 16, 2021

I registered online and completed the pre visit documents where I updated my information. Very helpful site which made my visit very smooth.

★★★★★

Dec 16, 2021

I love my Doctor she is amazing and her staff very professional.

★★★★★

Dec 12, 2021

Caring patient and good advice . Very pleased with medical attention.

★★★★★

Dec 8, 2021

Excellent

★★★★★

Dec 8, 2021

Excellent

★★★★★

Dec 8, 2021

Excellent

★★★★★

Dec 8, 2021

Excellent

★★★★★

Dec 8, 2021

Excellent

★★★★★

Dec 8, 2021

Excellent

★★★★★

Dec 1, 2021

Good.

★★★★★

Dec 1, 2021

Good.

★★★★★

Dec 1, 2021

I have been a patient for several years and am totally satisfied with the care and services.

★★★★★

Dec 1, 2021

Good.

★★★★★

Dec 1, 2021

Staff was friendly and helpful. Dr Gonzales was thorough and clear, and we talked about the things that concerned me. She had some helpful insights.

★★★★★

Nov 28, 2021

I have already recommended and will continue recommending of the quality services they provide

★★★★★

Nov 28, 2021

Every clean with protection to others

★★★★★

Nov 28, 2021

The provider took her time and check on my mother my concern for her. Took her time and explain everything to me step-by-step on my mother situation.

★★★★★

Nov 28, 2021

The great service she provide my mom on taking her time with her.

★★★★★

Nov 28, 2021

The staff was on top off everything

★★★★★

Nov 28, 2021

Great customer service

★★★★★

Nov 24, 2021

All nice people

★★★★★

Nov 24, 2021

Not much of a wait at all before seeing provider.

★★★★★

Nov 24, 2021

Great provider and staff!

★★★★★

Nov 23, 2021

Have always had excellent services and care at Medfirst clinic

★★★★★

Nov 23, 2021

Doctor Gonzales is an excellent representative of BPN. She is a great doctor

★★★★★

Nov 23, 2021

Everyone from doctor to receptionist are excellent, friendly, and courteous.

★★★★★

Nov 23, 2021

Dr. Felicitas Gonzales is very efficient and does not waste your time.

★★★★★

Nov 23, 2021

My appointment was for 8:15. I was finished at 9:00. That seems reasonable.

★★★★★

Nov 23, 2021

All in all, this was a good visit. The person who did the preliminary work (weight, blood pressure, etc.) was pleasant and efficient. The receptionist was pleasant. The man who did the blood work was OK but could have been friendlier.

★★★★★

Nov 18, 2021

I'm going to miss this Doctor now that I move. I thank Dr. Gonzales for always being so kind.

★★★★★

Nov 18, 2021

The system improved from last time, everything was faster.

★★★★★

Nov 12, 2021

Good

★★★★★

Nov 12, 2021

Good

★★★★★

Nov 12, 2021

Good

★★★★★

Nov 12, 2021

Good

★★★★★

Nov 12, 2021

Good

★★★★★

Nov 12, 2021

Good experience

★★★★★

Nov 12, 2021

Like always the nurses are very good, polite and give you a lot of attention.

★★★★★

Nov 12, 2021

Everything is very good and all personal are very good, but to get in contact with the Office is very hard.

★★★★★

Nov 11, 2021

Extremely careful

★★★★★

Nov 11, 2021

Dr G is wonderful always so helpful and caring

★★★★★

Nov 11, 2021

Awesome nurse assistant

★★★★★

Nov 11, 2021

Great timing

★★★★★

Nov 11, 2021

Always so helpful and courteous

★★★★★

Nov 11, 2021

I had to wait 20 minutes after scheduled time but was informed that they were having computer problems. I don't mind the wait if I am informed of a problem or emergency that has come up.

★★★★★

Nov 11, 2021

Good experience.

★★★★★

Nov 11, 2021

Good experience.

★★★★★

Nov 11, 2021

Good experience.

★★★★★

Nov 11, 2021

Good experience.

★★★★★

Nov 11, 2021

Good experience.

★★★★★

Nov 11, 2021

It was a good experience. Thank you.

★★★★★

Nov 8, 2021

Doctor provided a very kind treatment given the circumstances. She was understanding and kind. I very much appreciate your attention.

★★★★★

Nov 5, 2021

The room was clean, and fresh, hands were washed appropriately, and sanitized.

★★★★★

Nov 5, 2021

Very thorough, very professional, very knowledgeable, and caring about my disease.

★★★★★

Nov 5, 2021

Dr. Gonzales is the best!

★★★★★

Nov 5, 2021

She was very professional, and appeared quite thorough.

★★★★★

Nov 1, 2021

Excellent

★★★★★

Oct 31, 2021

Mostly good except for the assistant

★★★★★

Oct 31, 2021

Good

★★★★★

Oct 31, 2021

Excellent

★★★★★

Oct 30, 2021

I felt as though I had to insist that my issues were reviewed as the appointment was ending. Once we did review, I felt Dr Gonzalez addressed each one, considering more work up is needed

★★★★★

Oct 29, 2021

No comments, everything is fine

★★★★★

Oct 29, 2021

The Dra is very professional and friendly

★★★★★

Oct 29, 2021

I had no problems with the nurse everything was fine.

★★★★★

Oct 29, 2021

The wait is reasonable

★★★★★

Oct 27, 2021

They are nice

★★★★★

Oct 27, 2021

Dr Gonzalez's demeanor was professional and thorough. I like her

★★★★★

Oct 27, 2021

What ever asked that quickly answer to at me .

★★★★★

Oct 27, 2021

Check in very good that on time and very kind all employees .

★★★★★

Oct 25, 2021

I would consider this method again. My experience went great. Nice to be able to keep sick people out of the Doctors office. Dr answered all my questers

★★★★★

Oct 23, 2021

Good experience talked about all my concerns and made sure I had all my meds and refills

★★★★★

Oct 21, 2021

Staff was very friendly and Dr. Is thorough and has a good bedside manner.

★★★★★

Oct 21, 2021

I wasn't able to get my labs done. I have to go other lab. It's inconvenient.

★★★★★

Oct 19, 2021

I really like dr. Gonzales

★★★★★

Oct 19, 2021

I really like the staff here. Very pleasant and helpful.

★★★★★

Oct 17, 2021

Staff had me go to lab early to eliminate delay as the tech would be going to lunch.

★★★★★

Oct 14, 2021

Super Very good

★★★★★

Oct 14, 2021

Dr. Gonsalez is super efficient .

★★★★★

Oct 14, 2021

Very well Dr. Gonsalez I love your attention.

★★★★★

Oct 14, 2021

Very good attention

★★★★★

Oct 9, 2021

Very courteous reception

★★★★★

Oct 6, 2021

I am very pleased with Dr Gonzalez and her staff

★★★★★

Oct 6, 2021

No problems

★★★★★

Oct 6, 2021

All good experience no problems.

★★★★★

Oct 6, 2021

Friendly kind good at their job

★★★★★

Oct 6, 2021

Good visitDr. Gonzales Is a good person and knows her job

★★★★★

Oct 6, 2021

Good visit people friendly

★★★★★

Sep 24, 2021

Excellent staff and doctor

★★★★★

Sep 23, 2021

Everything went well

★★★★★

Sep 23, 2021

Very friendly

★★★★★

Sep 21, 2021

Everyone was very helpful and polite

★★★★★

Sep 20, 2021

Very courteous n helpful

★★★★★

Sep 20, 2021

They are very helpful

★★★★★

Sep 20, 2021

Very polite staff

★★★★★

Sep 20, 2021

Doctor Gonzales takes care of me. She like my second wife, she gets on me when my sugars are high and gives a pat on the back when they low. A1C was 6.7

★★★★★

Sep 20, 2021

They remember me, if I hurt my foot last time I was there. They will ask how is the foot doing now.

★★★★★

Sep 14, 2021

Adequate

★★★★★

Sep 14, 2021

Proper care.

★★★★★

Sep 14, 2021

I received instructions from the appointment process.

★★★★★

Sep 14, 2021

I was properly attended

★★★★★

Sep 12, 2021

This is an extremely unusual time for patients and all care givers. I expect things will correct themselves as the current batch of viruses are better managed.

★★★★★

Sep 12, 2021

I have always felt very comfortable with the competence and concern shown by my doctor. She is an exceptionally pleasant person as well.

★★★★★

Sep 12, 2021

Very pleasant.

★★★★★

Sep 12, 2021

No bad experience. Everyone seemed able, concerned, and helpful.

★★★★★

Sep 12, 2021

Difficult to contact anyone anytime except at the appointment. They are all very attentive and competent there.

★★★★★

Sep 6, 2021

Dr listened to all my concerns and gave me worthwhile Information. She took time to hear all my concerns

★★★★★

Sep 6, 2021

Very timely visit

★★★★★

Sep 6, 2021

Visit went very well

★★★★★

Sep 6, 2021

She got all my requests right on

★★★★★

Sep 6, 2021

Very friendly and attentive nurse

★★★★★

Sep 6, 2021

I would like to have appointments on Saturdays

★★★★★

Sep 6, 2021

Review my concerns

★★★★★

Sep 6, 2021

Everyone was smiling, kind, courteous and really professional. They even joked around with me and made me laugh and that really made me feel comfortable. Thank you very much .

★★★★★

Sep 5, 2021

Dr Gonzales was very helpful in giving me the right medicine for my illness

★★★★★

Sep 3, 2021

1 nurse was assisting medical staff

★★★★★

Sep 2, 2021

The staff is always alert to provide top service.

★★★★★

Sep 2, 2021

Jamie is a very kind person.

★★★★★

Sep 2, 2021

The clinic is always very busy. That's good.

★★★★★

Sep 2, 2021

Jamie is a very kind person.

★★★★★

Sep 2, 2021

Never go to dr but few I have gone to always left me upset due to poor service. This is first time I have ever actually walked out more than satisfied. This is now my Doctor

★★★★★

Sep 2, 2021

Nothing but good report. Amie was excellent

★★★★★

Sep 2, 2021

Again I was prepared to walk out if I didn't like the service n very surprised how courteous n concerned staff was

★★★★★

Sep 2, 2021

This is best experience I have ever had in a doctors office

★★★★★

Aug 30, 2021

Thorough and quick. Very happy with her

★★★★★

Aug 30, 2021

Listened well to my concern and showed a great understanding of the issue.

★★★★★

Aug 30, 2021

Long wait time sitting in the waiting room to be called for exam

★★★★★

Aug 30, 2021

Satisfied with care.

★★★★★

Aug 25, 2021

I arrived right on time. They got me in within a few minutes after arriving

★★★★★

Aug 13, 2021

All good

★★★★★

Aug 13, 2021

All good

★★★★★

Aug 13, 2021

All good

★★★★★

Aug 13, 2021

Everyone was nice

★★★★★

Aug 13, 2021

My dr is very good takes the time to listen

★★★★★

Aug 12, 2021

Dr.Felecitas Gozales talked with me and helped me with a worry I had.

★★★★★

Aug 10, 2021

Super

★★★★★

Aug 10, 2021

Super

★★★★★

Aug 10, 2021

Super

★★★★★

Aug 10, 2021

Great

★★★★★

Aug 10, 2021

Great

★★★★★

Aug 10, 2021

Great

★★★★★

Aug 6, 2021

All a good experience.

★★★★★

Aug 6, 2021

No complains.

★★★★★

Aug 6, 2021

Good experience from beginning to end.

★★★★★

Aug 6, 2021

No complaints at all. Melissa was very pleasant & professional. Pleasant experience.

★★★★★

Aug 6, 2021

Nothing to say but it was a good visit. No complains at all.

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