Felicitas Gonzales, MD

4.4

★★★★★

Provider showed concern

4.6

★★★★★

Friendliness/courtesy of CP

4.6

★★★★★

CP spoke using clear language

4.4

★★★★★

Provider explained things clearly

4.4

★★★★★

Provider included you in decisions

4.4

★★★★★

Patients' confidence in CP

4.3

★★★★★

Likelihood of recommending this provider

★★★★★

Nov 28, 2021

I have already recommended and will continue recommending of the quality services they provide

★★★★★

Nov 28, 2021

Every clean with protection to others

★★★★★

Nov 28, 2021

The provider took her time and check on my mother my concern for her. Took her time and explain everything to me step-by-step on my mother situation.

★★★★★

Nov 28, 2021

The great service she provide my mom on taking her time with her.

★★★★★

Nov 28, 2021

The staff was on top off everything

★★★★★

Nov 28, 2021

Great customer service

★★★★★

Nov 24, 2021

All nice people

★★★★★

Nov 24, 2021

Not much of a wait at all before seeing provider.

★★★★★

Nov 24, 2021

Great provider and staff!

★★★★★

Nov 23, 2021

Have always had excellent services and care at Medfirst clinic

★★★★★

Nov 23, 2021

Doctor Gonzales is an excellent representative of BPN. She is a great doctor

★★★★★

Nov 23, 2021

Everyone from doctor to receptionist are excellent, friendly, and courteous.

★★★★★

Nov 23, 2021

Dr. Felicitas Gonzales is very efficient and does not waste your time.

★★★★★

Nov 23, 2021

My appointment was for 8:15. I was finished at 9:00. That seems reasonable.

★★★★★

Nov 23, 2021

All in all, this was a good visit. The person who did the preliminary work (weight, blood pressure, etc.) was pleasant and efficient. The receptionist was pleasant. The man who did the blood work was OK but could have been friendlier.

★★★★★

Nov 18, 2021

I'm going to miss this Doctor now that I move. I thank Dr. Gonzales for always being so kind.

★★★★★

Nov 18, 2021

The system improved from last time, everything was faster.

★★★★★

Nov 12, 2021

Good

★★★★★

Nov 12, 2021

Good

★★★★★

Nov 12, 2021

Good

★★★★★

Nov 12, 2021

Good

★★★★★

Nov 12, 2021

Good

★★★★★

Nov 12, 2021

Good experience

★★★★★

Nov 12, 2021

Like always the nurses are very good, polite and give you a lot of attention.

★★★★★

Nov 12, 2021

Everything is very good and all personal are very good, but to get in contact with the Office is very hard.

★★★★★

Nov 11, 2021

Extremely careful

★★★★★

Nov 11, 2021

Dr G is wonderful always so helpful and caring

★★★★★

Nov 11, 2021

Awesome nurse assistant

★★★★★

Nov 11, 2021

Great timing

★★★★★

Nov 11, 2021

Always so helpful and courteous

★★★★★

Nov 11, 2021

I had to wait 20 minutes after scheduled time but was informed that they were having computer problems. I don't mind the wait if I am informed of a problem or emergency that has come up.

★★★★★

Nov 11, 2021

Good experience.

★★★★★

Nov 11, 2021

Good experience.

★★★★★

Nov 11, 2021

Good experience.

★★★★★

Nov 11, 2021

Good experience.

★★★★★

Nov 11, 2021

Good experience.

★★★★★

Nov 11, 2021

It was a good experience. Thank you.

★★★★★

Nov 8, 2021

Doctor provided a very kind treatment given the circumstances. She was understanding and kind. I very much appreciate your attention.

★★★★★

Nov 5, 2021

The room was clean, and fresh, hands were washed appropriately, and sanitized.

★★★★★

Nov 5, 2021

Very thorough, very professional, very knowledgeable, and caring about my disease.

★★★★★

Nov 5, 2021

Dr. Gonzales is the best!

★★★★★

Nov 5, 2021

She was very professional, and appeared quite thorough.

★★★★★

Nov 1, 2021

Excellent

★★★★★

Oct 31, 2021

Mostly good except for the assistant

★★★★★

Oct 31, 2021

Good

★★★★★

Oct 31, 2021

Excellent

★★★★★

Oct 30, 2021

I felt as though I had to insist that my issues were reviewed as the appointment was ending. Once we did review, I felt Dr Gonzalez addressed each one, considering more work up is needed

★★★★★

Oct 29, 2021

No comments, everything is fine

★★★★★

Oct 29, 2021

The Dra is very professional and friendly

★★★★★

Oct 29, 2021

I had no problems with the nurse everything was fine.

★★★★★

Oct 29, 2021

The wait is reasonable

★★★★★

Oct 27, 2021

They are nice

★★★★★

Oct 27, 2021

Dr Gonzalez's demeanor was professional and thorough. I like her

★★★★★

Oct 27, 2021

What ever asked that quickly answer to at me .

★★★★★

Oct 27, 2021

Check in very good that on time and very kind all employees .

★★★★★

Oct 25, 2021

I would consider this method again. My experience went great. Nice to be able to keep sick people out of the Doctors office. Dr answered all my questers

★★★★★

Oct 23, 2021

Good experience talked about all my concerns and made sure I had all my meds and refills

★★★★★

Oct 21, 2021

Staff was very friendly and Dr. Is thorough and has a good bedside manner.

★★★★★

Oct 21, 2021

I wasn't able to get my labs done. I have to go other lab. It's inconvenient.

★★★★★

Oct 19, 2021

I really like dr. Gonzales

★★★★★

Oct 19, 2021

I really like the staff here. Very pleasant and helpful.

★★★★★

Oct 17, 2021

Staff had me go to lab early to eliminate delay as the tech would be going to lunch.

★★★★★

Oct 14, 2021

Super Very good

★★★★★

Oct 14, 2021

Dr. Gonsalez is super efficient .

★★★★★

Oct 14, 2021

Very well Dr. Gonsalez I love your attention.

★★★★★

Oct 14, 2021

Very good attention

★★★★★

Oct 9, 2021

Very courteous reception

★★★★★

Oct 6, 2021

I am very pleased with Dr Gonzalez and her staff

★★★★★

Oct 6, 2021

No problems

★★★★★

Oct 6, 2021

All good experience no problems.

★★★★★

Oct 6, 2021

Friendly kind good at their job

★★★★★

Oct 6, 2021

Good visitDr. Gonzales Is a good person and knows her job

★★★★★

Oct 6, 2021

Good visit people friendly

★★★★★

Sep 24, 2021

Excellent staff and doctor

★★★★★

Sep 23, 2021

Everything went well

★★★★★

Sep 23, 2021

Very friendly

★★★★★

Sep 21, 2021

Everyone was very helpful and polite

★★★★★

Sep 20, 2021

Very courteous n helpful

★★★★★

Sep 20, 2021

They are very helpful

★★★★★

Sep 20, 2021

Very polite staff

★★★★★

Sep 20, 2021

Doctor Gonzales takes care of me. She like my second wife, she gets on me when my sugars are high and gives a pat on the back when they low. A1C was 6.7

★★★★★

Sep 20, 2021

They remember me, if I hurt my foot last time I was there. They will ask how is the foot doing now.

★★★★★

Sep 14, 2021

Adequate

★★★★★

Sep 14, 2021

Proper care.

★★★★★

Sep 14, 2021

I received instructions from the appointment process.

★★★★★

Sep 14, 2021

I was properly attended

★★★★★

Sep 12, 2021

This is an extremely unusual time for patients and all care givers. I expect things will correct themselves as the current batch of viruses are better managed.

★★★★★

Sep 12, 2021

I have always felt very comfortable with the competence and concern shown by my doctor. She is an exceptionally pleasant person as well.

★★★★★

Sep 12, 2021

Very pleasant.

★★★★★

Sep 12, 2021

No bad experience. Everyone seemed able, concerned, and helpful.

★★★★★

Sep 12, 2021

Difficult to contact anyone anytime except at the appointment. They are all very attentive and competent there.

★★★★★

Sep 6, 2021

Dr listened to all my concerns and gave me worthwhile Information. She took time to hear all my concerns

★★★★★

Sep 6, 2021

Very timely visit

★★★★★

Sep 6, 2021

Visit went very well

★★★★★

Sep 6, 2021

She got all my requests right on

★★★★★

Sep 6, 2021

Very friendly and attentive nurse

★★★★★

Sep 6, 2021

I would like to have appointments on Saturdays

★★★★★

Sep 6, 2021

Review my concerns

★★★★★

Sep 6, 2021

Everyone was smiling, kind, courteous and really professional. They even joked around with me and made me laugh and that really made me feel comfortable. Thank you very much .

★★★★★

Sep 5, 2021

Dr Gonzales was very helpful in giving me the right medicine for my illness

★★★★★

Sep 3, 2021

1 nurse was assisting medical staff

★★★★★

Sep 2, 2021

The staff is always alert to provide top service.

★★★★★

Sep 2, 2021

Jamie is a very kind person.

★★★★★

Sep 2, 2021

The clinic is always very busy. That's good.

★★★★★

Sep 2, 2021

Jamie is a very kind person.

★★★★★

Sep 2, 2021

Never go to dr but few I have gone to always left me upset due to poor service. This is first time I have ever actually walked out more than satisfied. This is now my Doctor

★★★★★

Sep 2, 2021

Nothing but good report. Amie was excellent

★★★★★

Sep 2, 2021

Again I was prepared to walk out if I didn't like the service n very surprised how courteous n concerned staff was

★★★★★

Sep 2, 2021

This is best experience I have ever had in a doctors office

★★★★★

Aug 30, 2021

Thorough and quick. Very happy with her

★★★★★

Aug 30, 2021

Listened well to my concern and showed a great understanding of the issue.

★★★★★

Aug 30, 2021

Long wait time sitting in the waiting room to be called for exam

★★★★★

Aug 30, 2021

Satisfied with care.

★★★★★

Aug 25, 2021

I arrived right on time. They got me in within a few minutes after arriving

★★★★★

Aug 13, 2021

All good

★★★★★

Aug 13, 2021

All good

★★★★★

Aug 13, 2021

All good

★★★★★

Aug 13, 2021

Everyone was nice

★★★★★

Aug 13, 2021

My dr is very good takes the time to listen

★★★★★

Aug 12, 2021

Dr.Felecitas Gozales talked with me and helped me with a worry I had.

★★★★★

Aug 10, 2021

Super

★★★★★

Aug 10, 2021

Super

★★★★★

Aug 10, 2021

Super

★★★★★

Aug 10, 2021

Great

★★★★★

Aug 10, 2021

Great

★★★★★

Aug 10, 2021

Great

★★★★★

Aug 6, 2021

All a good experience.

★★★★★

Aug 6, 2021

No complains.

★★★★★

Aug 6, 2021

Good experience from beginning to end.

★★★★★

Aug 6, 2021

No complaints at all. Melissa was very pleasant & professional. Pleasant experience.

★★★★★

Aug 6, 2021

Nothing to say but it was a good visit. No complains at all.

Patient Satisfaction Survey

Education

Languages

Patient Ratings & Comments

Comments